REFUND, RETURN & CANCELLATION

Return/Refund/Cancellation Policy:

Thank you for shopping with us! We strive to provide you with the best products and services. Please read our return, refund, and cancellation policy carefully.

  1. Return or Replacement Criteria:

    • Return or replacement is only permitted in the event of receiving the wrong product or a defective product. We do not accept returns or replacements for reasons such as dissatisfaction with color, size, or product preferences.

  2. Procedure for Return/Replacement:

    • To initiate a return or replacement request, you must send an unboxing video to our WhatsApp number +917016931942. The unboxing video is necessary for processing return or replacement requests.

  3. Damaged Product:

    • If you receive a damaged product, please apply for a replacement within 48 hours of receiving the delivery.

  4. Packaging Instructions:

    • Kindly ensure that the product(s) are properly packed to prevent damage during transit. The product(s) must be in unused condition, with all tags and original packaging intact.

  5. Refund Process:

    • For Prepaid Orders: Refunds for prepaid orders are processed within 7-10 working days after receiving and quality checking your return. The refunded amount will be credited to the respective payment mode used for the purchase.
    • For COD Orders: Refunds for Cash on Delivery (COD) orders are also processed within 7-10 working days after receiving and quality checking your return. The refunded amount will be reflected in your selected mode of payment.

  6. Cancellation Policy:

    • Cancellation of orders is only possible before the order has been shipped. Once the order is shipped, cancellation requests cannot be accommodated.